Course Introduction

CPS is a certification offered by the International Association of Administrative

Professionals (IAAP).

IAAP is the world’s largest association for administrative

support staff, with 600 chapters and 40,000 members and affiliates worldwide.

CPS Class Curriculum

Part1: Office System and Technology

     Computer Hardware, System, and Configuration Document Layout,

     Design, and Reproduction System Software for Computer Operations

     and Management

Software for Business Applications

Ergonomics

Part2: Office Administration

Record Management

Professional Communication Applications

Writing Business Documents

Oral Communications

Part3: Management

Basic Management Principals

Human Resource Management Accounting

Procedures Financial

Statement Analysis Time Management